24/7 Emergency Shopfront Glass Replacement
General Domestic and Commercial Glazing
Damaged Flyscreen, Security Screen and Security Door Repairs
Domestic and Commercial Break-ins
Window Tinting, Safety Film, and Security Film
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We service all suburbs in Perth
We also Service
- Mount Claremont
- Mosman Park
- Peppermint Grove
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"Totally reliable, helpful and knowledgeable" — Doug Hamilton – Building SupervisorDuring the time I have had dealings with Prompt Glass I have always found them to be totally reliable, helpful and knowledgeable in all aspects of glazing repairs, materials and constructional techniques. I consider Prompt Glass to be entirely professional in their conduct to clients and indeed their whole work ethics and have little hesitation in recommending their services to my business clients to whom speed and quality of service is becoming of increasingly paramount importance. I have valued their contribution to not only our company but to the industry in general and vouch for their integrity and commitment to any task asked of them.
"It was absolutely a pleasure" — Sammie Jay – Ora Sports FitnessI had the absolute pleasure of hiring the BEST company out!!! We specifically had Dave & Jayden come down to replace our glass at Ora Sports Fitness and I can not speak more highly of them. Not only did they answer my frantic calls before 7am without hesitation, but they showed up early to do the job, stayed back late to clean up, answered all my questions about cleaning glass, looking after glass and ensured the job was done to my satisfaction. It was absolutely a pleasure. I will forever recommend them! Thank you Boys you rock!
“Extremely friendly and very professional” — Warren Rabey – Warrens Tyre and Brake ServiceThe staff at Prompt Glass were extremely friendly and very professional. They were very fast to attend to our emergency call and were most helpful in advising us on what we should do. When the job had finished they left the area neat and clean. We will be recommending your company to our friends and colleagues. Thank you for your excellent service.
“Absolutely brilliant” — Mount Pleasant Baptist ChurchI just wanted to say that Prompt Glass was absolutely brilliant with the job they did for us. We had an emergency glass repair and the chap arrived 1 hour before he said he would be able to and the job was done within 30 minutes. Thank you for your excellent work!
"Thank you so very much for coming to my rescue" — Michelle Gilmour – Subway O’ConnorFirstly, thank you so very much for coming to my rescue, early hours of Thursday morning, when my Subway store was broken into. The gentleman who attended and repaired the window, was so calm and professional - huge thank you
"Thanks to everyone who has looked after us" — C & L PWe would like to express our most grateful thanks to everyone who has looked after us since the night of the hailstorm. Dave, Karolyn and Brad have been unfailingly helpful and responsive to our needs and Brad and Brad’s assistant have done very good work. We are glad the storm has put us in contact with Prompt Glass!
"It was exceptional service" — Christy – Bella Nailz and BeautyI was recommended by Tony the butcher (the shop across from me) to use you guys when my window got smashed in the middle of the night. It was exceptional service. Prompt Glass took the insurance paperwork out of my hands. I didn’t have to do anything! The guy who repaired my window was great. He turned up within the hour. I was really impressed by the fact he cleaned up all the glass that had shattered on the floor, and he even cleaned the actual window. There was no mess at all. It was exceptional service.
"Fantastic integrity and service" — Dave & JuliaThis letter serves as tribute to the fantastic integrity and service of a great company. Our residence was broken into and the result we were left with was a gaping hole in one of our rear bedroom windows. It was quite an upsetting experience and we were left with a situation that had to be dealt with promptly. The first 24 hour emergency glass repairer we contacted was Prompt Glass. On the other end of the phone, a helpful and understanding operator who was more than willing to help make our upsetting experience to a resolution. After expecting to be waiting hours for an available repair person to assist us, we were told we only had to wait 45 minutes. Now these days, a 45 minute estimate quite often equates to a 4.5 hour wait, but not with Prompt Glass. A repair person arrived within 45 minutes, just as they said they would. We were then met with a friendly repair person, Brad, who despite howling winds and torrential rain, always maintained his friendly composure and helpful attitude, another thing so rare in this day and age. Throughout the repairs, Brad treated our home with respect and it's the little things that count such as always ensuring he wiped his feet when entering the house. It is unbelievable how many repair personnel treat your home as if it is a doormat and you're left with stained carpets and muddied tiles. It is a testament to a great company when you're assisted in a friendly and concerned manner from the moment you pick up the phone to watching the repair person drive away. Thank you so much for providing us with such excellent service and understanding, we will be recommending you to anyone who may require your services in the future.
"Extremely dedicated to providing superb consistent service" — Linda Steele – CHOOKS fresh & tastyWe have used Prompt Glass for our glass replacement services at CHOOKS fresh & tasty for more than ten years now. With 35 stores in WA, we need someone who can do the job and who we can build a relationship with. The owners of the business, Dave and Karolyn Bromwell, are extremely dedicated to providing superb consistent service to all their clients – big or small. You are never a number at Prompt Glass – you are someone they believe needs to be looked after. There are many things we look for in a service provider and Prompt Glass fits all the criteria. They are approachable. They call back. They are efficient and helpful with suggestions. And most of all, they truly are PROMPT! When you need glass replaced, this is crucial. Most glass replacement occurs due to break-ins which can be quite traumatic, even in a business / commercial environment. It's refreshing to deal with a company that understands the magic word "care". They make you feel cared for during that difficult time when confusion reigns and emotions are unstable. That "care" is genuine towards all their clients. I would have no hesitation in recommending Prompt Glass to any prospective customer.
"Thanks" — Gail – Accom Property PerthThe tenant from one of our properties just called to pass onto us his thanks for the great service and I wanted to pass the same thanks to your team